Utilising a unique methodology, GD Solutions can eliminate the bottlenecks in your business by:
Assessing and ‘mapping out’ current processes;
Determining what processes need to be in place in order to achieve organisational goals and/or to perform against key performance indicators (KPIs);
Understanding issues and identifying where process improvement should take place; and
Designing new processes which align service provision with business requirements.
GD Solutions have helped businesses and organisations across Australia achieve 15-20% efficiency gains.
Efficiency Gains
“Mr David’s work was a major factor in the success of the business process improvement project for USQ. In the course of leading workshops to guide staff through the mapping and evaluation process, Mr David also facilitated communication and information sharing across the University, which added significant value to the project.”
B J Lillis, Chief Operating Officer & Registrar, University of Southern Queensland (2011)
“GD Solutions has been instrumental in facilitating workshops to understand and document current processes, practices and systems utilised. Using their methodology they have conducted process analysis of activities and tasks, reviewed data source and identified duplication and bottlenecks. The analysis and reports from this program of work have been excellent and are now being used to drive University-wide system changes in our Admissions area.”
Karen Davies, Program Manager, Student Experience Program, Macquarie University (2013)
“GDSH team’s knowledge of administrative processes and attention to detail have aided in keeping our project on track during our peak administrative cycle; and through a major restructure. They were able to build effective working relationships between all staff within the Student Administration unit and create a positive work environment.”
Jude Forder, Manager, Student Centres, The University of Technology Sydney (UTS)
“GDSH’s methodology in analysis and implantation is consultative and engaging with stakeholders. This creates buy in and has led to successful implementation and uptake of improvements.”
Alan Henry, Deputy Director, Student Management, The University of Technology Sydney (UTS)
“GDSH’s knowledge of the sector and experience has been highly beneficial throughout the project. Their attention to detail and expertise ensured that all facets of each process was scoped and mapped clearly to a high standard. Their interaction with staff have been highly commended.”
Raymond Lam, Manager, Graduation and Enrolment, The University of Technology Sydney (UTS)
“Excellent and highly professional.”
Sharon Waugh, RailCorp
“Gehan was great in explaining how to make the most of the Holocentric tool, teaching good practice and tips to make it easier for me as a regular user.”
Mary Davy-Griffiths, BFI Programme, RailCorp
“Gehan was at all times supportive and conscientious to maintain the highest standards as required by RailCorp.”
Michael O’Mara, RailCorp
“Gehan came into an unknown industry and showed strong and capable analytical skills.”
Piers Ramsay, Resi Mortgage